The second trap lurks in the first week after delivery. You're excited, you tear into the box, and… it's crushed. Or the mug is fine, but the box looks like it was used as a soccer ball. That's a packaging failure, not just bad luck.
Here's what to look for when it arrives: structural integrity. If the outer box is crushed but the inner packaging held, that's actually a good sign—they used enough protection. But if the product itself is damaged, take photos and contact support immediately. Most reputable brands will make it right, but you need to document it.
Also, don't overlook the unboxing experience. If the item is wrapped in tissue or has a small card, that's a nice touch. It means the brand cares about the moment of opening, which is exactly what you want for a gift.





