| Issue | Frequency | Cause | Fix |
|---|---|---|---|
| Leaking / gurgling | Occasional (14%) | Device tilted or laid flat; e-liquid pools in airflow | Hold upright, flick gently downward, take 2-3 dry puffs. Store upright. |
| Mouthpiece condensation | Moderate | Normal vapor condensation over time | Wipe mouthpiece with tissue every 1-2 days |
| Device runs warm (Pulse) | Moderate | 20W output generates heat during extended use | Switch to Regular Mode; take breaks between puffs |
| Battery dies before juice empty | Low (batch variance) | Some batches have ~600mAh vs rated 650mAh | Recharge and continue; contact retailer if severe |
| Screen not displaying | Low | Rare hardware failure | Contact retailer for replacement if under warranty |
| Auto-fire (unintended activation) | Very low (0.6%) | Sensor malfunction | Stop using immediately; contact retailer |
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